Scenario:
I get a phone call from my health insurance provider, so I should
a) Ignore it; it must be a useless survey.
b) Screen it before answering to see if it's actually important (like information about a requested preauthorization).
c) Answer it because hilarity could ensue.
Though I could never have imagined it before today, the correct answer is, of course, c.
Based on my filling a new prescription recently, I had been selected to receive "support" for taking my medication because, evidently, I couldn't be trusted to understand my doctors orders or to read and follow the directions on the medication bottle. The aforementioned "support" consisted of recorded messages based on my yes or no responses to what I would consider rhetorical questions. Because the questions regarding taking my medication were so inane, I remained on the line to experience the full extent of this special support.
After going through an entire script with the overly emotive recorded voice, I was asked a final question: "Was this information helpful?" I truthfully responded "yes" because sometimes laughter is indeed the best medicine. I was then told, "Okay, we are done now. Goodbye."
Lesson learned: I should look forward to phone calls from my health insurance company because no one should pass up an opportunity to be entertained.